Frequently Asked Questions
How can you train my dog via a Zoom meeting?
Online coaching for dog training is actually quite effective. Because we only use methods that are recommended by the Veterinary and Applied Animal Behavior communities, as your coach, I don't need to touch your dog to help you train her, nor do I need to use any electronic remote collars to do so, either. It may sound like magic, but it's not.
Even when I was coaching clients in person, I never touched the dogs we worked with (unless the dog solicited petting from me- which I never turned down. I'm not a monster.).
What do I need for online coaching?
The fact that you are on this website to begin with makes it highly likely that you already have all you need:
- A reliable internet connection
- An internet-ready camera (most computers have them built in), or if you are using a tablet, it will have one.
- Speakers for your device so you can hear me (most have them built in)
- Microphone for your device so that I can hear you (most have one built in)
We can provide you with a video that will show you how to join a Zoom meeting if you need it.
What if I have questions on my dog's behavior outside of the coaching sessions?
Your coach will be available via email to answer and support you throughout the program.
How do I schedule my coaching sessions?
Once you sign up for the program, you'll receive further instructions on everything you need to do for the program, including how to book a time for your appointments.
Don't worry- it's super easy and you do it right from your dedicated coaching area. 😊
Do you have a refund policy?
Due to the personalized nature of this coaching program, there are no refunds once you sign up.
When you are ready to commit, we'll be there for you 100% of the way.
Can I purchase coaching more than once?
Absolutely! If you find yourself in need of coaching more than once, simply purchase the program again.
Is this program guaranteed?
It would be unethical for us to offer any type of guarantee when it comes to the behavior of any dog. What you can be sure of, however, is that you will be getting solid, evidence-based coaching and guidance on how to help your puppy start off to a happy life with you and your family!